This is a common misconception. Unlike ordinary data recovery efforts, Computer Forensic examinations use strict controls and procedures to ensure that all existing data is found, that the original data is preserved unchanged, and that any recovered data is admissible in court or other legal proceedings. Computer Forensic examinations are an investigative process and data recovery is only a very small part of that process.

Use care in your evaluation of costs. Some firms get you in the door with the free diagnosis only to provide an outrageous quote for recovery. PROTEGGA adheres to the highest professional and ethical standards with costs always clearly defined. Take advantage of our "No Cost" diagnosis and Ask the PMan for a free recovery price quote with a "No Data, No Cost" guarantee.

Data recovery is the process of salvaging data from damaged, failed, corrupted, or inaccessible storage media. PROTEGGA is capable of recovering data from all types of devices: hard drives, RAID configurations, Servers, Laptops, Network Attached Storage devices, USB devices, and other external storage devices.

Consistently backing up your data is the only way to prevent data loss. Accidents, mechanical malfunctions, file corruption, and viruses cannot be completely prevented.

PROTEGGA suggests businesses backup their data every day and personal home computers at least weekly. Studies have shown that more than 50% of businesses who suffer data loss lasting more than 10 days file bankruptcy within one year.

Data loss is caused by a variety of different occurrences including accidents, virus, excessive heat, exposure to water, mechanical failure, file corruption, deletion, partition loss, and many others.

If your hard drive begins to make an unusual noise, turn it off immediately. This could actually be caused by several different failures on the drive; continuing to use the drive or attempting to recover the data by using software recovery tools like “chkdsk” could do more damage and cause a permanent loss of data.

A failed hard drive should be shut off immediately and a computer specialist should be contacted. Attempting to recover data through the use of a disk utility program after a hard drive has failed could cause a complete loss of data.

Our qualified technicians have salvaged data from all types of media including: hard disk drives, RAID configurations, CD’s, DVD’s, USB devices, flash drives, PDA’s, tapes, phones, and digital music devices.

Our specially trained technicians can recover data from all makes and models of hard drives. Please see our list on the services page for more information.

We perform data recovery on all types of operating systems and file systems including: Windows (Windows 7, Vista, XP, ME, 2000, NT, 98, 95, 3.1), Mac/Apple (Leopard, Tiger, Panther, Jaguar, Cheetah, Puma), Unix, Linux, Novell, DOS, NTFS, FAT32, FAT, HFS+, HFS, Ext3, Ext2, UFS2, UFS1, etc

Call PROTEGGA at (214)988-9240 or email us at DataRecovery@Protegga.com.

PROTEGGA'S data recovery process has 3 steps: diagnosis, data recovery, and file transfer. Our initial step, diagnosis, is FREE OF CHARGE in all standard recovery processes. After diagnosis, if it is determined that recovery is possible, the client is given a fixed price quote. Only after the client accepts and agrees to the quote will PROTEGGA begin the process of data recovery. After data recovery is completed, the final step of file transfer is executed completing our 3 step recovery process.

PROTEGGA'S qualified technicians use a variety of diagnostic tools to identify the problem with your hard drive or other storage device. Our superior diagnostic tools and experience in data recovery allow us to quickly identify the problem with your storage device and supply all of our clients a FREE, FIXED QUOTE within 1-2 business days.

Standard recovery pricing:
PROTEGGA has a 3 step process for data recovery, diagnosis, base recovery, and file transfer onto return media. Our pricing is based on the last 2 steps. Pricing for the base recovery depends upon the make, model, size and type of storage device. Base recovery prices begin at $99. The second step is the file transfer of the recovered data onto return media. PROTEGGA only charges clients for the amount of data they want recovered. If the recovered data is less than 10 GB there is NO ADDITIONAL CHARGE for the file transfer onto return media.

Emergency recovery pricing:
PROTEGGA offers emergency recovery options as well as night and weekend services. An emergency diagnostic fee of two hundred ninety-nine dollars ($299) will be charged and a rate of one hundred fifty dollars ($150) per hour will be applied to all emergency data recovery.

The answer to this question is specific to each case. A typical logical recovery could require only 1-2 days for full recovery; however, some cases can take up to a week or more.

Data recoveries of less than 10 GB will be returned on DVDs free of charge to the client. For any recovery of more than 10 GB, PROTEGGA will either use a storage media device provided by the client, or if none is provided, an external USB storage device will be provided at an additional expense to the client.

PROTEGGA respects the complete confidentiality of every data recovery that we perform. Confidentiality is guaranteed from the moment the storage media arrives at our office.